Privacy Policy
Information We Collect
We may collect the following types of information:
Personal Information
Name
Address
Email address
Phone number
Date of birth
Health Information (Protected Health Information – PHI)
Prescription details
Medication history
Health conditions disclosed by you
Insurance information
We collect health information only when necessary to provide pharmacy services and in compliance with applicable laws, including the Health Insurance Portability and Accountability Act (HIPAA).
Website Usage Information
IP address
Browser type
Pages visited
Date and time of visits
This information is collected using cookies or similar technologies to improve website functionality and user experience.
How We Use Your Information
We may use your information to:
Fill and manage prescriptions
Communicate with you about medications, refills, or services
Process payments and insurance claims
Improve our website and services
Comply with legal and regulatory requirements
Disclosure of Information
We do not sell your personal or health information. We may share information only as permitted or required by law, including:
With healthcare providers involved in your care
With insurance companies for billing purposes
With service providers who support our operations (e.g., IT services), under strict confidentiality agreements
When required by law, court order, or regulatory authorities
Information Sharing
We respect your privacy. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
HIPAA Notice of Privacy Practices
As a pharmacy, we are required by law to protect the privacy of your PHI. Our HIPAA Notice of Privacy Practices describes how medical information about you may be used and disclosed and how you can access this information. You may request a copy of this notice by contacting us or visiting our pharmacy.
Cookies and Tracking Technologies
Our website may use cookies to enhance user experience. You can choose to disable cookies through your browser settings; however, some website features may not function properly.
Data Security
We implement administrative, technical, and physical safeguards to protect your information against unauthorized access, use, or disclosure. Despite our efforts, no method of electronic transmission or storage is 100% secure.
Your Privacy Rights
Depending on applicable law, you may have the right to:
Access your personal or health information
Request corrections to your information
Request restrictions on certain uses or disclosures
Receive a list of disclosures of your PHI
To exercise these rights, please contact us using the information below.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
Children’s Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect information from children without parental consent.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us:
Phoenix Pharmacy
Address: 1204 Hospital Drive, Unit 102, Mount Pleasant, SC 29464
Phone: 854-238-4499
Email: help@myphoenixpharmacy.com